Heaver Brothers Ltd, Lodge Trading Estate,

Station Road, Broadclyst, Exeter, EX5 3BS

General Data Policy

This website is hosted and maintained by Search4Local ltd as such the data held within this website is secured, and maintained by Search4Local Ltd. If you have any question regarding your personal data please do not hesitate to contact us on – customerservices@search4local.co.uk or 01392 409159.

When using our contact form the information submitted will be sent to the email address provided to us by the website owner. If you have used the contact form and have any questions regarding your personal data that has been submitted, please use the information found on the contact page to speak directly with the data controller.

Website privacy policy

This privacy policy sets out how our website uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 25th of April 2018.

What we collect

From the website we may collect

  • Your IP Address
  • contact information including email address
  • demographic information such as postcode, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Optimisation of our website pages and content
  • We may use the information to improve our products and services.
  • If you have used our contact form we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided and opted into on our contact form.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies we use 

Wistia

Statistics, Marketing/Tracking

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing/Tracking

Name
Expiration
persistent
Function
Store performed actions on the website

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users

iThemes Security

Functional

Usage

We use iThemes Security for website security. Read more

Sharing data

For more information, please read the iThemes Security Privacy Statement.

Functional

Name
Expiration
10 minutes
Function
Provide the hiding of the WordPress login URL

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
loglevel
Expiration
Function
Name
_gid
Expiration
Function
Name
_gat_gtag_UA_110870959_6
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
_ga_J1WZL3K7YP
Expiration
Function
Name
_ga
Expiration
Function
Name
AI_sentBuffer
Expiration
Function
Name
AI_buffer
Expiration
Function
Name
ai_user
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
_gcl_au
Expiration
Function
Name
debug
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Manage your consent settings

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, there will be a tick box provided for you to provide us with consent to capture your information.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservices@search4local.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018. If you would like a copy of the information held on you please write to customerservices@search4local.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.